Frequently Asked Questions (FAQs):
Q: Does Lumbee Guaranty Bank offer online banking?
A: Yes! At Lumbee Guaranty Bank, we provide Online Banking, Mobile Banking, and Telephone Banking, as well as many convenience services to make ‘life on the go’ a little less hectic. Click here to begin Self Registration or to learn more about digital banking and other convenience services, visit your local branch or our Services page.
Q: Where can I find a list of Lumbee Guaranty Bank branch locations and ATMs?
A: You can find a list of all our branches and ATMs on our website. Click here for a list of our Hours, Locations, & ATMs – simply enter your address or zip code in the search box to view the list or nearby branches, or use the map to identify all branches.
Q: What type of business banking services does Lumbee Guaranty offer?
A: At Lumbee Guaranty Bank, we provide a variety of business services to accommodate your individual business needs. We offer Checking, Savings, Business Loans, and Investments, but also provide convenience services like Online and Mobile Banking, and Electronic Bill Pay. We also provide services for you to use for your business including ACH, Merchant Services, Visa Support and Services, and Mobile and Night Deposit, just to name a few. To learn more, visit your local branch or our click here to visit our Business Banking page.
Q: How do I apply for a loan with Lumbee Guaranty Bank?
A: At Lumbee Guaranty Bank, we offer a variety of loan options, each designed to help with a specific need. Loan options include Personal, Business, Mortgage, Auto, Recreational Vehicle, and Home Equity Line of Credit. To learn more, visit your local branch or click to visit our Loans page.
Q: What types of personal accounts are available at Lumbee Guaranty Bank?
A: At Lumbee Guaranty Bank, we offer three options for personal checking accounts: Basic, Advantage, and Elite. To learn more, and determine which account best fits your individual needs, visit your local branch or click to visit our Personal Banking page:
Q: How do I reorder checks from Lumbee Guaranty Bank?
A: At Lumbee Guaranty Bank, we make ordering checks easy! Simply visit our website ‘Services’ section, or click here.
Q: What should I do if my debit card is lost or stolen?
A: To report a lost or stolen ATM card or Visa debit card, contact your local branch during regular business hours. For issues after hours and weekends call 1-833-224-2140 or 1-844-202-5333. To learn more click here.
Q: How do I open an account with Lumbee Guaranty Bank?
A: Lumbee Guaranty Bank offers several convenient ways to become a customer. You may simply stop by any of our branch locations in Cumberland, Robeson, or Hoke counties for our staff to assist you. Or, for convenience, you may also sign-up through our website’s homepage Account portal by selecting ‘First-Time User,’ or click to begin Self Registration.